Smart Tel is a simple and easy way to make national
and international calls. Once you have signed up, your
registered numbers will allow you to directly make calls
to any destination without the need for pins, cards or
being held in automated queues. It’s completely
effortless: you dial the access number, wait for the
prompt, dial the country code and the destination number
and you are connected.
Tell us where you’re calling
from. Fill out the easy
Sign Up form and tell us which
phone you'll use to make your
SmartTEL calls.
Tell us who you want to call
regularly. If so, then Login to
your online account
My Account, enter your friend's name and
international number in the Speed
Dial page and SmartTEL
gives you a unique speed dial number
for each friend. Create it once,
save to your phone and keep forever.
Call from your phone. Use your
regular phone (mobile/ landline) to
call the SmartTEL
Local Access
Number that we gave you. We'll
connect the call over the Internet
and pass the savings on to you.
How to make cheap
international calls?
Dial the
Local Access
Numbers from any telephone
numbers you have registered with us,
you will hear the prompt announcing
to you the balance on your account.
You can then dial your destination
number as normal with full country
code.
If you dial the access number from
phones that are not registered with
our service, you will be prompted to
enter your PIN. Please enter you PIN
that you have received during your
sign-up process. Once you enter the
right PIN you will hear the prompt
announcing the balance on your
account. You can then dial your
destination number with full country
code.
If you dial a wrong destination
number or you want to dial a
different destination number, simply
enter ## to proceed with dialing a
new number.
Before the call is connected, you
will hear how many minutes you have
left in your account to the
destination you dialled.
How to ‘Top-up’ your account?
You can top up
your account anytime, please follow
the following points:
Log
on to your account through log
in option on the SmartTEL web
site.
Click
on ‘Top Up’, then select the
amount you want to ‘top-up’ and
press the ‘top-up’ button.
It
will go to our secure PayPal
site.
Once
your payment is successfully
completed the web page will be
redirected to your account
details page in SmartTEL and you
will get the successful account
top up message.
You
will then be able to confirm the
latest balance on your account
by clicking the balance option.
If
for any reason your payment
fails, your account will not be
topped up and you will get an
error message. If the error is
relating to Your Credit/Debit
Card, please contact your
Credit/Debit card provider
(Bank). If however the error is
relating to any technical issues
on the website, please call our
customer care team.
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